Help is a phone call away in your community.

Need help

If you require emergency services please visit your closest hospital emergency room or dial 911 on your telephone to reach Emergency Medical Services (EMS).

Central Intake
The Central Intake team is available by calling 877.767.9642 Monday to Friday, 8:30 a.m. to 4:30 p.m. They can answer your questions about navigating the system or guide you through the referral process. After business hours, please leave a message and your call will be returned within one business day. If you are in crisis please call 800.263.2679 or visit the closest hospital emergency room.

Prompt Care Clinic
Ontario Shores also has a Prompt Care Clinic that provides care for individuals who require timely access to mental health services, but do not require an emergency department visit. Ontario Shores receives referrals through our Central Intake Department at 877.767.9642.

See your family doctor
Inquire with your family doctor if he/she will see you immediately. Don’t have a family doctor? Search for a family doctor on the College of Physicians website.

Community crisis services
See a list of crisis services available in the community.


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Ontario Shores
Centre for Mental Health Sciences
700 Gordon Street
Whitby, Ontario
L1N 5S9

Telephone: 905-430-4055
Toll Free: 1.800.341.6323

Centralized Referrals

Charitable Business Number

83555 9824 RR0001

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